**COVID-19 NLSLM Update**

Please click here to visit our new COVID-19 and legal resource page.

As we monitor the current COVID-19 pandemic, our office will be implementing the following procedure.

  2. Our office will continue to operate, anyone in need of legal services in the areas of law we operate—please leave a detailed message on our voicemail at 519-438-2890 or send a detailed email at [email protected]. A caseworker will get back to you via telephone.

Please monitor our website, Facebook or Twitter for any further updates.

Who we are

Neighbourhood Legal Services (London & Middlesex) Inc. (“NLSLM”) is a non-profit community legal clinic funded by the government of Ontario. We provide traditional poverty law services to low-income residents of London and Middlesex County. This includes giving legal advice and referrals and sometimes providing legal representation. We are also involved in public legal education, community development and law reform.

Office hours

Monday: 9:00 am – 5:00 pm

Tuesday: 9:00 am – 5:00 pm

Wednesday: 9:00 am – 12:00 pm

Thursday: 9:00 am – 5:00 pm

Friday: 9:00 am – 5:00 pm

How we can help

The best way to get help from us is to call our office. We can be reached at 519-438-2890. You will need to tell us about your legal problem. We can help if that legal problem is an area of law that we deal with. Primarily, we can assist with OW, ODSP, and CPP-D appeals, some employment matters, and landlord and tenant disputes.

We might need to know your income in order to help you. If you want us to do anything on your behalf you must have a low income. If your income is from Ontario Works or ODSP you are eligible. You may also be eligible if you are on CPP or WSIB or if you have a minimal working income.

You may still be able to receive legal advice from us even if you are employed. Contact our office if you aren’t sure whether or not we can help, or if you don’t know where to find help.

Are you a tenant looking for advice?

We offer free summary advice for tenants with matters before the Landlord and Tenant Board (LTB) as part of our Tenant Duty Counsel (TDC) program.  TDC can answer questions about your legal rights and obligations as a tenant, and provide you information about the legal process.


If you are a tenant with a hearing scheduled before the LTB, you can sign up to speak to TDC by either calling our office (519-438-2890) or signing up for legal advice on the ACTO website (acto.ca).


TDC is available via telephone only. Please contact our office to learn more or if you have an accommodation need.


Please note: TDC is a very popular service and there is no guarantee that Duty Counsel will be available to speak with you. As such, please contact us as soon as possible after you receive your Notice of Hearing from the LTB.

For more information about your legal tenant rights, please visit Steps to Justice and the Landlord and Tenant Board.

Les services en français

La Clinique offre des services de conseils juridiques sommaires et de représentation en anglais et en français. S.V.P. Contactez notre bureau pour plus de renseignements: 519-438-2890, poste 44.

N.B. Le droit de la famille et le droit pénal ne sont pas compris dans cette liste et les personnes doivent être dirigées au bureau d’Aide juridique Ontario au numéro sans frais 1(800)668-8258.